Privacy Policy
Last updated: January 1, 2025
At Fanora, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
- —Account information: email address, username, and password (hashed).
- —Profile information: bio, avatar, and banner images you choose to provide.
- —Content you upload: photos, videos, and text.
- —Payment information: processed and stored by our payment providers — we never store card details.
- —Usage data: pages visited, features used, and interactions on the Platform.
- —Device information: IP address, browser type, and operating system.
- —Communications: messages you send through the Platform.
2. How We Use Your Information
- —To provide and improve our services.
- —To process payments and prevent fraud.
- —To send important account notifications.
- —To enforce our Terms of Service.
- —To comply with legal obligations.
- —To respond to your support requests.
3. Anonymity and Privacy
- —Your real name is never displayed publicly — only your username.
- —Your email address is never shared with other users.
- —You control what information appears on your public profile.
- —We do not sell your personal data to third parties.
- —Privacy settings allow you to control the visibility of your data.
4. Data Sharing
- —We do not sell your personal information.
- —We may share data with trusted service providers who assist in operating the Platform.
- —We may disclose information if required by law or to protect rights and safety.
- —Payment processors receive only the data necessary to process transactions.
- —We may share anonymized, aggregated data for analytics.
5. Data Security
- —We use industry-standard encryption to protect your data.
- —Access to user data is restricted to authorized personnel only.
- —We regularly audit our security practices.
- —In the event of a data breach, we will notify affected users as required by law.
6. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookie settings through your browser. See our Cookie Policy for more details.
7. Your Rights
- —Right to access: you can request a copy of your personal data.
- —Right to rectification: you can correct inaccurate data.
- —Right to erasure: you can request deletion of your data.
- —Right to portability: you can export your data.
- —Right to object: you can opt out of certain data processing.
- —To exercise these rights, contact us at privacy@fanora.com.
8. Data Retention
We retain your data for as long as your account is active. After account deletion, we may retain certain data for up to 90 days for legal compliance purposes. Payment records are retained as required by financial regulations.
9. Children's Privacy
Fanora is strictly for users aged 18 and over. We do not knowingly collect personal information from minors. If we discover that a minor has created an account, we will immediately delete the account and all associated data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
Questions? Contact us at legal@fanora.com